Lead Routing
A form, call or portal enquiry arrives and is instantly enriched, scored, assigned to the right person and chased if nobody responds.
Workflow Automation
Automation that does the work nobody should be doing by hand.
We build workflow automation in n8n: self-hosted pipelines that move data between your tools, chase the follow-ups, and quietly handle the repetitive work your team is currently doing manually.
n8nSelf-hosted: your server, your data
0Per-task fees as your volume grows
24/7Workflows running without anyone present
100%Yours: no lock-in to us, ever
The problem
Your team is doing work a computer should be doing.
Copying a lead from an inbox into the CRM. Chasing the client who has not replied. Rebuilding the same report every Monday. Checking whether an invoice was paid. None of it is difficult, all of it takes a person, and it happens every single week.
The cost is not just the hours. It is that manual steps get skipped when things get busy, which is exactly when skipping them hurts most. The follow-up nobody sent is a deal nobody closed.
Automation is not about replacing people. It is about removing the tasks that do not need judgement, so the people you have spend their time on the ones that do.
The repetitive work, handled.
Every business has a different list. These are the ones we build most often.
Follow-Up Sequences
Reminders, no-show recovery, review requests and dormant-contact nudges, sent on your rules and from your systems, without anyone remembering.
Data Sync
Keep records aligned across CRM, spreadsheets, billing and support tools, with the conflict rules you decide rather than whichever wrote last.
Document & Invoice Flows
Generate proposals, contracts and invoices from a record, send them for signature, and file the result back automatically.
Reporting & Alerts
A daily digest that actually reflects the business, plus alerts when something needs a human: a stalled deal, a failed payment, a missed SLA.
AI In The Loop
Summarise a call transcript, draft a reply, classify an enquiry, extract fields from a document. AI steps inside a workflow, not as a separate toy.
Against Zapier and Make.
An honest comparison. Zapier is a perfectly good answer for simple work: the difference shows up at volume and with sensitive data.
| Zapier | Make | n8n (self-hosted) | |
|---|---|---|---|
| Pricing model | Per task | Per operation | Your server, no per-run fee |
| Where your data sits | Vendor cloud | Vendor cloud | Your own infrastructure |
| Custom code | Limited | Limited | Full JavaScript & Python |
| Complex branching | Basic | Good | Full control |
| Cost as volume grows | Rises steeply | Rises steeply | Broadly flat |
| Setup effort | Lowest | Moderate | Highest |
| Best suited to | Simple triggers | Mid-complexity | High volume or sensitive data |
If you are automating five things, use Zapier and spend the money elsewhere. The case for n8n starts when the per-task bill becomes noticeable, when the logic outgrows what a visual builder handles cleanly, or when the data involved is something you would rather not route through a third party: client records, case files, patient details.
Audit first, then build.
1 · Find the manual work
We walk through a normal week and write down every task somebody does by hand. The list is usually longer than expected.
2 · Pick the wins
Not everything is worth automating. We rank by hours saved against fragility, and start where the payback is obvious.
3 · Build & test
Workflows built in n8n, run against real data, with error handling designed in rather than bolted on afterwards.
4 · Hand over
Documented, with alerting when a run fails. You own the instance and the workflows, with no lock-in to us.
Questions we get a lot.
What is n8n?
n8n is a workflow automation tool. You connect apps and services together on a visual canvas and define what happens when. The important difference from most alternatives is that you can run it on your own server, which changes both the cost model and where your data lives.
Is n8n better than Zapier or Make?
Not universally. Zapier is genuinely the right answer for a handful of simple triggers, and it is quicker to set up. n8n wins on three things: cost at volume, because self-hosting has no per-task fee; data control, because nothing leaves your infrastructure; and complexity ceiling, because you can drop into real code when the visual nodes run out. If you are automating five things, use Zapier. If you are automating fifty, or handling client data you would rather not send to a third party, n8n is the better foundation.
Can it run on our own servers?
Yes, and for most clients that is the point. We can deploy to your cloud account, a private VPS, or on-premise. For regulated work (legal, medical, financial), keeping automation inside your own boundary is often the difference between usable and not.
What kinds of work can you automate?
Anything repetitive with a clear rule behind it: routing enquiries, chasing follow-ups, syncing records, generating documents, reconciling data, producing reports, escalating exceptions. If the answer to "how do you decide what to do here" is a rule rather than judgement, it can usually be automated.
What happens when an automation breaks?
It will, eventually. An API changes, or a service has an outage. We build error handling and alerting into every workflow, so a failure notifies someone instead of silently dropping work. Silent failure is the real risk with automation, not visible failure.
Do we need technical staff to maintain it?
No, though it helps. Workflows are visual and documented, so a reasonably technical person can adjust them. For teams without that, we offer ongoing maintenance. Either way you own the instance and the workflows outright. We are not a dependency you cannot remove.
Can you automate around our CRM and phone system?
That is the most common request, and it is why this pairs with our other work. An AI voice agent answers the call, the CRM integration records it, and the automation decides what happens next: who is assigned, what is sent, when someone is chased. The three together are what removes the manual work end to end.
What is your team doing every single week?
Tell us the tasks that repeat. We will map which ones are worth automating, which are not, and roughly what each would save you.
Book a Free Automation Audit